Scripts

Greasemonkey Scripts
Script Description Updated Version

Footprints Footprints cleanup. Currently just removes "PopUpAlert" 4 Dec 2013 1.2

FP Display Next/Prev Links Add Next/Prev and First/Last links at the top of correspondence in Footprints customer note display to step through the messages of a ticket 4 Dec 2013 1.1

RT Display Clean Remove extra line breaks from RT ticket body 17 Nov 2010 1.1

RT Display Next/Prev Links Add Next/Prev and First/Last links at the top of correspondence in RT ticket display to step through the messages of a ticket    
    For RT 3.6.5     (screenshot) 27 Aug 2010 1.1
    For RT 3.8.8     (screenshot) 8 Apr 2011 1.4
    For RT 3.8.10     (screenshot) 20 Apr 2011 1.5
    For RT 4.0.5*     (screenshot) 8 Feb 2012 1.7
    For RT 4.2.6-9*     (screenshot)   backward compatible to 4.0.5 15 Feb 2015 1.12

RT Update One Column Force one column mode in ticket update. This makes the text response box big enough to be useful. The Options setting to do this does not work in 4.0.5    
    For RT 4.0.5*   12 Mar 2012 1.2

RT Highlight Reminders Highlight reminders section of RT at a glance page if reminders are due soon (or overdue) (screenshot) 8 Oct 2014 1.5

RT No Site Theme Remove site theme from RT, restoring default blue color, also shorten names of queues in search views 28 Jul 2014 1.2

* I used aileron theme with RT 4.0.5, and am using the rudder theme with RT 4.2.* because they appear to provide the most screen realestate to actually do work. I have not tested these scripts much with other themes. Your mileage may vary.

This does not appear to be necessary for 4.2.6 an above.

This requires that Show history be set to immediately in Settings -> Preferences.

Browser support

Using these scripts requires that your browser support user scripting.

* Tampermonkey is available for current versions of other browsers. It may be a viable alternative to those listed above.