Chapter 9 -- Enterprise-Wide Computing And Networking

(This page last modified August 22, 1997. Please send comments to H.E. Dunsmore)

Teaching Objectives

• To define the characteristics of enterprise-wide computing and explain its significance.
• To describe the client/server model of computing and explain the different roles of clients and servers within this model.
• To emphasize the importance of the client/server model of computing and explain why so many organizations are adopting it.
• To introduce the Internet, and explain its many capabilities, the reasons why organizations are using it, and its benefits and problems.
• To introduce the leading standards, protocols and reference models that are being used to solve connectivity problems.
• To describe the management issues raised by enterprise-wide computing and examine some of the ways to address those issues.

Key Terms

Enterprise networking
Internetworking
Client/server model
Client
Server
Electronic Commerce
Usenet
Chatting
Telnet
Gopher
Archie
WAIS
File Transfer Protocol (FTP)
World-Wide Web (WWW)
HyperText Markup Language (HTML)
Web Browser
Search engine
Home page
Website
Intranet
Firewall
Connectivity
Open systems
Reference model
Protocol
Standard
Transmission Control Protocol/Internet Protocol(TCP/IP)
Open Systems Interconnect (OSI)
Integrated Services Digital Network (ISDN)
Downtime

Chapter Outline

9.1 Enterprise Networking

The Client/Server Model of Computing

Business Drivers of Enterprise Networking

Electronic Commerce

9.2 The Internet

Internet Benefits to Organizations

Intranets

Internet Challenges

9.3 Connectivity and Standards

Models of Connectivity for Networks

Other Networking Standards

Operating System Standards: The Open Systems Movement

9.4 Implementing Enterprise Networking

Problems Posed by Enterprise-wide Networking

Some Solutions

Internet Resources

Michigan Department of Transportation (MDOT) is discussed on pages 266-271 in the textbook.

Richmond Savings of British Columbia is discussed on page 271 in the textbook.

CTB, Inc. of Milford, Indiana uses its Website to communicate with potential customers, customers, and distributors (cf. "Facilitating Electronic Commerce" page 280 in the textbook.)

Hyatt Hotels TravelWeb is discussed on page 280 in the textbook.

Digital Equipment Corporation (DEC) is discussed on page 280 in the textbook. Note their links to thousands of online documents, sales brochures, and technical manuals.

Dell Computers is discussed on page 280 in the textbook. Note their link to "comments and suggestions".

Travelocity is discussed in the Window on Organizations on page 281 in the textbook.

RE/MAX -- Mike and Luanne Frampton and Assist-2-Sell -- Gina Buechley are local examples of Real Estate Websites discussed in the Window on Organizations on page 281 in the textbook.

Auto-By-Tel and DealerNet are examples of Auto "middlemen" Websites discussed in the Window on Organizations on page 281 in the textbook.

US West is discussed on page 283 in the textbook.

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